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When will I receive my order?All ready to wear wigs have a processing time of 1-3 business days. Once shipped, you will receive your order in 1-7 business days. Orders are shipped via UPS Ground shipping. Please click here to determine the estimated amount of days until you receive your order.
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How can I be notified of the next wig restock or new products?To stay the most update on the newest products we have to offer we suggest following our instagram @Wigwonderland_ and subscribing to our mailing list.
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Why was my package marked as "undeliverable" or "return to sender"?In the event your package is not delivered successfully and it is sent back to Wig Wonderland, this is the result of inaccurate address information provided at checkout. Your package will be returned to the initial sender and this status will show on your tracking information. Other reasons for "Returned to Sender" can include: - Misspelled shipping address - Entering a non-existing address - The carrier was not able to enter the facility to safely deliver the package - The carrier made numerous attempts to deliver - The recipient has failed to retrieve their package from the designated UPS pick up location - Someone at the address refused delivery of the package ALL returned to sender packages will be processed and restocked. we are unable to replace, refund, or reship in these instances. You are able to place a new order using the correct and accurate shipping information. Please note pricing is subject to change and we cannot guarantee the pricing will be the same depending on the time a new order is placed.
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My wig doesn't fit, what should I do?ALL SALES ARE FINAL. Please view our shipping or return policy. Wig Wonderland is not responsible for any improperly fitted wigs. Before purchasing a unit, please take accurate measurements of your head. Wig measuring is based on the circumference of your head in inches. Please view the size chart here to learn how to properly measure your head, and correlate your measurement with the correct wig size.
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Can I pick up my order?We are an online business. On certain occasions we have in person pop up shops. In the event we are having a pop up shop, you will see a pick up option at check out with the date, time, and pick up location.
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Can I make a change to my order?Unfortunately, after an order has been placed it cannot be refunded, cancelled, exchanged, or modified in any way.
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Are Wig Wonderland's wigs glue less?Yes! All of Wig Wonderland's wigs are glues less. Contrary to popular belief it isn't elastic bands and combs that makes a wig glue less, it's the fit of the wig. That means having the correct head measurements are beyond important in order to ensure the proper fit of your glue less wig.
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